• First, after receiving your messages, our engineer team will contact you within 12 hours, discuss your detailed requirements, to understand what you are looking for.
• Second, when we are clear with what you need, a technical drawing will be sent to you. That drawing includes info of sensing elements, dimensions and other key parameters. If you confirm there is nothing wrong with drawing, we will go to next step.
• Third, your samples will be produced according to drawing. Samples may be charged.
• Fourth, once your samples’ production is done, we will inform you to arrange international express come to pick-up. Also we are able to send samples to you via DHL, FedEx, UPS, etc. You just need to pay the freight.
• Fifth, after you received and checked samples, you decide whether to place bulk order to us.

Sure, we specialize in providing customized temperature sensing solutions tailored to meet your specific needs. Whatever your requirements are, our experienced team is here to assist you every step of the way.

Normally it takes 3-4 weeks for us to finish production. For specific lead times, please contact our customer service team. Our efficient logistics network and streamlined processes enable us to process orders promptly and deliver them to your doorstep in the shortest possible time.

Yes, our dedicated technical support team is available to assist you with any questions or issues you may have regarding our products. Whether you require application guidance, troubleshooting assistance, or technical specifications, we’re here to help.

Generally we just accept telegraphic tranfer through bank. After received payment, we start production. If you need our support on payment options and terms, contact us directly.

We stand behind the quality of our products and strive to ensure your satisfaction with every purchase. In the unlikely event that you encounter any quality issues with our products within warranty period, we will send you new sensors as compensation. The warranty period is one year.

If you have any additional questions or require further assistance, please don’t hesitate to contact us. You can reach our customer service team via phone, email, or the contact form on our website. We’re here to help and look forward to serving you.